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Tips
March 5, 2024
United Freeway Transportation Team

Essential Tips for First-Time Car Shippers

Shipping your vehicle for the first time can feel overwhelming. Follow these expert tips to ensure a smooth, worry-free experience.

1
Before You Book

Research Transport Companies Thoroughly

Don't just go with the first company you find. Take time to:

Check online reviews on multiple platforms
Verify licensing with the FMCSA (Federal Motor Carrier Safety Administration)
Confirm insurance coverage details
Ask for references from previous customers
Check their Better Business Bureau rating

Understand the Different Service Options

Familiarize yourself with the various transport options available. Open transport is perfect for most vehicles and offers great value, while enclosed transport provides premium protection for luxury or classic cars.

Get Multiple Quotes

Obtain at least 3-5 quotes to understand the market rate. Be cautious of quotes that are significantly lower than others – they may indicate hidden fees or unreliable service.

2
Preparing Your Vehicle

Document Everything

Before shipping:

Take detailed photos of your vehicle from all angles
Note any existing damage, scratches, or dents
Keep a copy of all documentation
Take photos with timestamps if possible

Clean Your Car Inside and Out

A clean vehicle makes it easier to spot any damage during inspection. Plus, it shows respect for the carrier and helps ensure accurate documentation.

Remove Personal Items

Transport companies are not responsible for personal belongings left in the vehicle. Remove all items to avoid loss or damage. This includes:

Electronics and valuables
Important documents
Loose items that could shift during transport
Custom accessories that aren't permanently attached

Perform Basic Maintenance

Ensure your vehicle is in good working condition:

Check tire pressure
Top off fluids (but keep gas tank at 1/4 full or less)
Check battery charge
Disable car alarms
Secure or remove loose parts

3
During the Shipping Process

Be Available for Pickup and Delivery

Make sure you or a designated representative can be present during pickup and delivery. This is crucial for the inspection process and signing the Bill of Lading.

Conduct Thorough Inspections

At both pickup and delivery:

Walk around the vehicle with the driver
Compare the vehicle's condition to your photos
Note any discrepancies on the Bill of Lading
Don't sign until you're satisfied with the inspection

Stay in Communication

Keep in touch with your transport company throughout the process. Most reputable companies provide tracking and regular updates.

Common First-Timer Mistakes to Avoid

11Don't Choose Based on Price Alone

The cheapest option isn't always the best. Consider reputation, insurance coverage, and customer service when making your decision.

12Don't Skip Reading the Contract

Carefully review all terms and conditions before signing. Pay attention to:

Payment terms and schedule
Cancellation policy
Insurance coverage details
Delivery timeframes
Additional fees or surcharges

13Don't Wait Until the Last Minute

Book your transport at least 2-4 weeks in advance. Last-minute bookings often result in higher prices and limited availability.

14Don't Assume All Insurance is Equal

Understand what's covered under the carrier's insurance. Consider purchasing additional coverage for high-value vehicles.

4
After Delivery

Inspect Immediately

Conduct a final inspection as soon as your vehicle is delivered. Check for any new damage and compare it to your initial photos. Report any issues immediately before signing the final paperwork.

Keep All Documentation

Retain all paperwork, including:

Bill of Lading
Inspection reports
Photos
Receipts and invoices
Communication records

Questions to Ask Your Transport Company

What insurance coverage do you provide?
What is your estimated pickup and delivery timeframe?
Do you use your own carriers or broker to other companies?
What happens if there's a delay?
How do you handle damage claims?
What payment methods do you accept?
Is there a cancellation fee?

Final Thoughts

Shipping your car for the first time doesn't have to be stressful. By following these tips and working with a reputable company like United Freeway Transportation, you can ensure a smooth, worry-free experience. Remember, good communication and thorough documentation are your best tools for a successful vehicle shipment.

Ready for Your First Car Shipment?

Let United Freeway Transportation guide you through the process with expert support every step of the way.

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